Contact

Talk to the integration team

SoChat Evaluating the open platform or bot capabilities? Contact the platform team and we will help confirm the path, required parameters, and rollout plan.

Programmable by design

Connect bots and business workflows to your messaging stack so conversations become business triggers.

Demo first, production next

Run bot integrations in a sandbox first, then switch to production credentials when the flow is ready.

A guided path to launch

From capability evaluation and parameter handoff to documentation review and launch support, the process stays aligned end to end.

Best for these teams

  • Teams that need to deliver order, approval, or alert notifications inside an enterprise IM channel
  • Product and engineering teams building bots, assistants, or workflow automation

Prepare before reaching out

  • Target scenario: notifications, bots, or a combined rollout
  • Whether you want a proof-of-concept first or a direct production rollout
  • Whether you already have a website, H5 page, business system, or target workflow to integrate

Current contact channel

Telegram support is currently the main channel for open platform questions, including capabilities, integration paths, test environments, and rollout planning.